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Privacy Policy

Effective Date: 03/22/26.

HOA Engineer LLC respects your privacy and is committed to protecting it through this Privacy Policy.

This policy describes how we collect, use, and share information when you use our website, hoaengineer.com, and the HOA Engineer app.

1. Information We Collect

A. Information You Provide

  • Name, email address, phone number

  • HOA or property information

  • Payment details (processed securely via third-party providers)

B. Financial Data

If you connect your bank account, we use Plaid to access:

  • Account balances

  • Transaction history

  • Account details

We do not store bank login credentials. These are handled securely by Plaid.

C. Automatically Collected Data

  • IP address

  • Browser type

  • Device information

  • Usage data (pages visited, actions taken)

2. How We Use Your Information

We use your information to:

  • Provide HOA financial management tools

  • Process payments via Stripe

  • Sync financial data via Plaid

  • Improve and optimize the Service

  • Communicate with you (notifications, updates, support)

3. How We Share Information

We may share information with:

Service Providers:

  • Plaid (financial data access)

  • Stripe (payment processing)

  • Intuit QuickBooks (accounting integrations)

These providers are contractually obligated to protect your data.

4. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure.

5. Data Retention

We retain your information as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

6. Your Rights

You may:

  • Request access to your data

  • Request deletion of your data

  • Disconnect your financial accounts at any time

To make a request, contact: tony@hoaengineer.com

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes To This Policy

We may update this policy periodically. Updates will be posted on this page.

9. Plaid and Stripe Disclosure

By using our Service, you acknowledge and agree that your information will be transferred to and processed by Plaid and Stripe in accordance with their privacy policy.

10. Contact

HOA Engineer LLC
203 6TH AVE

APT B

Melbourne Beach, FL 32951
Email: tony@hoaengineer.com

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